Reservations are not required, but they are strongly recommended during the weekends and for groups exceeding four people. Walk-in guests will be accommodated based on availability.

Guests can receive a full refund for cancellations made 48 hours prior to their scheduled candle making experience. No refunds will be issued for cancellations within 48 hours of the booked time or for no-shows. Rescheduling is permitted with at least one change allowed to reservations.

The cost for our candle making experience is $50 per person, covering all necessary class materials. This includes one large candle vessel and a travel tin, along with step-by-step instructions.

Arrive at least 15 minutes prior to the scheduled start of your candle making class to ensure a smooth transition. No refunds will be provided for late arrivals beyond the designated start time.

Recording the entire candle making class at The Candle Bar Macon is not allowed. However, you are welcome to capture short clips for social media posts.

We encourage guests to bring light bites to enjoy during the candle making experience. We recommend charcuterie boards, cold sandwiches, and non-heated food, except for private events. All food must be pre-approved by our team.

Feel free to bring your own wine, champagne, beer, etc. while you enjoy your candle making experience. However, approval from management is required for any hard liquor.

To join our candle making class at The Candle Bar Macon, participants must be at least 10 years old. Children under 10 must be accompanied by an adult who is 18 years old or older. We kindly request that all underage participants present a signed waiver from a parent or guardian.

Our candles require a minimum of one hour to set before they can be taken home. Feel free to pick them up later the same day or the following day. At The Candle Bar Macon, we are happy to hold your candles for up to 14 days, or we can arrange shipping for an additional cost. Participants in our late-night classes must collect their candles the next day.

Due to the personalized nature of each candle created during The Candle Bar Macon’s candle making experience, we regret to inform you that returns or exchanges for these items cannot be accepted.

Should your candle arrive damaged, we are delighted to re-pour it and re-send it. Please contact us with your shipping details and provide images of the damaged goods within 48 hours of receipt.

We operate as a cashless establishment, welcoming payments through debit cards, credit cards, Apple Pay, and Cash App.

The Candle Bar Macon gladly offers exchanges or store credit for unopened or unused products within 14 days of purchase. All items must be in their original packaging. To initiate a return, please email us at info@candlebarmacon.com and provide your name, order/invoice number, reason for returning the item(s), and whether you prefer an exchange or store credit. Kindly specify the new product you would like to exchange for. At The Candle Bar Macon, we take great care in packaging your products for shipment. However, in the unlikely event of breakage during transit, we kindly request photo evidence of the damaged candle in its original packaging to facilitate the shipment of a replacement. Please note that once packages are delivered to your location, The Candle Bar Macon is not responsible for any lost or stolen items. We cannot assume liability for incorrect shipping addresses entered at checkout, so please ensure their accuracy and contact us promptly if adjustments are needed. Please keep in mind that customers are responsible for all postage costs associated with returning candles for exchanges. The Candle Bar Macon retains the right to decline returns or exchanges that do not comply with the stated conditions in our return policy. If your items are not accepted, they will be returned to you at your expense, and no exchange will be granted. Please be aware that items showing signs of use or not in a resellable condition will not be eligible for exchange. Regrettably, personalized orders can only be returned if they are damaged during transit. Sale items are final and cannot be returned, refunded, or exchanged. Additionally, gift cards are non-returnable and non-refundable.

Orders placed on The Candle Bar Macon website are typically processed within 1-3 business days. Following processing, shipping time will range between 2 to 3 additional business days depending on the destination.

Once your order has been shipped, we will send you an email notification with the latest shipment status. This email will also include the tracking information and provide you with the ability to easily access the status of your order.

Here at Candleporium Fragrance House, we work hard to process your order as quickly as possible. We recommend thoroughly reviewing all information prior to submitting your order.

If your order is in a pending status, we may be able to make modifications, shipping changes, or cancel your order. Please email us immediately at info@candleporium.com if you require a change.

Once an order has been processed, we are unable to change the contents of your order. However, shipping changes may still be made. Please email us immediately at info@candleporium.com.

Once an order has been shipped, we are unable to change the contents of your package or the method of shipping.