Reservations are not required but are strongly recommended, especially on weekends and for groups of four or more. All bookings are subject to availability.

Cancellations made at least 72 hours prior to scheduled class may be eligible for a refund.

Please note: cancellations due to anticipated, forecasted, or potential weather conditions are not eligible for refunds, regardless of the notice period. Guests may reschedule or receive a class credit instead.

Classes will proceed as scheduled unless local/city authorities, property management and emergency officals mandate closure. In the event of an offical closure, guests will be offered rescheduling or a class credit.

No-shows and late arrivals will not receive a refund.

We recommend arriving at least 15 minutes before your scheduled class time. Guests arriving after designated start time may not be accommodated and will forfeit their booking.

The candle- making experience is $50 per person. This includes all necessary materials and one finished candle with an approximate 70-hour burn time.

Guests are welcome to capture moments of their experience for personal use and social media. However, recording the calss in its entirety is not permitted.

Yes, we encourage guests to bring in light bites to enjoy during the candle-making experience. Approved items include charcuterie boards, cold sandwiches, and other non-heated foods (except during private events, where additonal options are available).

Due to limited space, all food items must fit within your individual place setting, as we are unable to accommodate large trays or shared displays.

For those looking to bring larger food spreads, decorations, or create a more customized celebration, we encourage booking a private event for the best experience.

Please note: we do not allow seafood, curry dishes, or heavily spiced foods with strong lingering odors.

All food must be pre-approved by our team.

Yes, we are a BYOB experience. Guests are welcome to bring their beverage of choice to enjoy responsibly during the class.

Please note: all guests consuming alcohol must be 21 years and older.  

We recommend the experience for guests 10 and up.

Children under 10 must be accompanied by an adult at all times during the candle making experience. A waiver must be signed by a parent or guardian for all participants under 18.

Candles require a minimum of 45 minutes to 1 hour to properly set before they can be taken home.

Guests are welcome to:

• Pick up their candle later the same day.
• Return on another day within our holding period.

We will hold all candles for up to 60 days. Shipping can also be arranged for an additional fee.

Please note: guests attending late classes will need to pick up their candles the following day or within the 60- day holding period.

Due to the personalized nature of each candle created during the candle- making experience, we regret to inform you that returns or exchanges for these items cannot be accepted.

Should your candle arrive damaged, we are delighted to re-pour it and re-send it. Please contact us with your shipping details and provide images of the damaged goods within 48 hours of receipt.